The main objective that was set for the Website Standards for the Government of Lebanon project was to enable all Lebanese Government websites to maintain a common look and feel and share a common navigational framework through the adoption and application of standard templates, tools and policies. The project outcome is expected to promote user friendliness, high usability
, citizen acceptance and adoption, and a uniform quality experience in information access and utilization of the services of the Lebanese government web presence. The project intended to provide a set of common standards and design guidelines aiming to establish the website development expectations for the whole of the Lebanese government and public sector.
The issued Standards and Guidelines do not obstruct the presentation of the individual identity and character of the individual government websites; nor do they limit creativity and originality in design, layout or functionalities. Each agency should still be able to tint its website with its specific colors, logos and character to sustain its personality and theme.
The standards and design guidelines were engineered with a goal to provide the following specific objectives:
- Allowing the public, businesses, and visitors to easily access and utilize all information on any government owned website;
- Maintaining and presenting a common look and feel and a common navigational framework on all Lebanese Government Websites;
- Reduction of time and cost involved in setting up government websites;
- Provision of essential functionalities and citizen services expected from government websites;
- Avoidance of duplication of efforts and redundant spending related to website development;
- Systematic and tightened security measures and standards on all government websites and portals.
Results to be achieved
The results expected to be achieved from applying the standards and design guidelines are summarized as follows:
- Professional and systematic outlook of government websites;
- Easier and faster citizen access to government information and services;
- Minimize the learning burden and efforts on part of the citizen seeking government services;
- Reduction of cost and duplication of efforts in developing websites;
- Faster implementation of government web portals and web services;
- Higher user satisfaction levels;
- Improved citizen acceptance and adoption of government services and regulations;
- Facilitation of e-Government implementation and improvement of service delivery by paving the way for migrating the Lebanese public websites from the UN e-Government Stage I and II (Emerging and Enhanced Presence) to Stage III, IV (Interactive and Transactional Presence) and beyond.